Privacy Policy

Merley Insurance merleyinsurance.com Effective Date: April 10, 2026

This Privacy Policy explains how Merley Insurance ("we," "us," "our") collects, uses, and protects personal information submitted through merleyinsurance.com (the "Site"). We are committed to handling your information with care, transparency, and respect.

Important: This Privacy Policy applies to our website only. It is not a HIPAA Notice of Privacy Practices. If you become a client and share health or medical information with us in the course of obtaining insurance coverage, that information is governed by applicable federal and state insurance privacy laws and any separate disclosures provided to you at that time.

1. Information We Collect

Information You Provide

When you submit a contact or quote request form on our Site, we collect only the information necessary to respond to your inquiry:

  • Your name
  • Email address
  • Phone number
  • The nature of your inquiry (e.g., which type of coverage you are interested in)

We do not collect Social Security numbers, dates of birth, health information, financial account numbers, or any other sensitive personal data through our website forms.

Information Collected Automatically

We do not currently use Google Analytics, advertising pixels, or third-party tracking technologies on our Site. Basic server logs may capture your IP address and browser type as a routine function of web hosting infrastructure. This data is not used to identify or profile you individually.

2. How We Use Your Information

We use the information you submit solely for the following purposes:

  • To respond to your inquiry about Medicare coverage, health insurance, cancer insurance, dental insurance, hospital indemnity plans, short-term health plans, travel medical insurance, vision insurance, or other coverage options we offer
  • To contact you by phone or email regarding your request
  • To maintain records of client inquiries for internal business purposes

We do not use your information for automated profiling, targeted advertising, or any purpose unrelated to your inquiry. We do not sell, rent, or trade your personal information to any third party under any circumstances.

3. How We Share Your Information

We take your privacy seriously and limit sharing of your information as follows:

  • We do not sell or rent your personal information to any third party
  • We do not share your information with marketing partners, data brokers, or advertisers
  • We may share your information with insurance carriers or licensed professionals only to the extent necessary to respond to your specific request, and with your implicit consent given by submitting the inquiry
  • We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of Merley Insurance or others

Any insurance carriers or service providers we work with are expected to maintain appropriate privacy protections consistent with applicable law.

4. Cookies and Tracking Technologies

Our Site uses only the cookies necessary for basic website functionality (such as session management). We do not use advertising cookies, behavioral tracking cookies, or third-party analytics cookies.

You can configure your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect certain website features.

5. Data Retention

We retain contact and quote request submissions for as long as necessary to respond to your inquiry and to maintain business records related to any insurance products discussed. If you would like us to delete your contact information from our records, please contact us using the information below and we will do so promptly, unless we are legally required to retain it.

6. Your Rights and Choices

Regardless of where you are located, we respect the following rights with respect to your personal information:

  • Access: You may request a copy of the personal information we hold about you
  • Correction: You may request that we correct inaccurate or incomplete information
  • Deletion: You may request that we delete your personal information, subject to any legal retention obligations
  • Opt-Out of Communications: To stop receiving communications from us, reply "unsubscribe" to any email or contact us directly

To exercise any of these rights, contact us using the information in Section 10. We may ask you to verify your identity before fulfilling your request. We will respond within a reasonable timeframe.

EU/UK Residents (GDPR / UK GDPR)

Although we operate from the United States, we recognize that individuals in the European Union and United Kingdom may access our Site. If you are located in the EU or UK, you may have additional rights under GDPR or UK GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority. We process personal data only to the extent necessary to respond to your inquiry (lawful basis: legitimate interest and/or consent). We do not engage in large-scale profiling or automated decision-making. To exercise your rights or to request a Data Processing Addendum, contact us below.

7. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we take your privacy seriously and will respond to any confirmed data breach as required by applicable law, including notifying affected individuals and relevant authorities.

9. Insurance Privacy Notice

As a licensed insurance professional, Eric Merley operates in compliance with applicable Indiana insurance privacy regulations, including requirements under the Gramm-Leach-Bliley Act (GLBA) where applicable. If you become a client, you will receive any required notices regarding the collection and sharing of nonpublic personal financial information in connection with your insurance coverage at that time. This website Privacy Policy governs only information collected through this Site.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Merley Insurance Eric Merley, Licensed Insurance Professional 5880 W 600 S, Claypool, Indiana 46510

Phone: 574-498-3877 Email: [email protected] Website: merleyinsurance.com

Last Updated: April 10, 2026

This document was prepared for informational purposes. It does not constitute legal advice. Merley Insurance recommends consulting a licensed attorney to ensure compliance with all applicable laws.